PEPFAR Implementing Partner

The SCMS project is no longer active.

For more information about SCMS, please contact Supply Chains for Health at USAID.

Home > E-Catalog > Ordering FAQ

Download SCMS Ordering FAQ

Whenever possible, we recommend that you choose from products listed in this catalog when placing an order with SCMS. This catalog provides a list of standardized products derived from current HIV/AIDS health needs as defined by our clients. You can order from SCMS using this site in two ways:

1. This web-based catalog provides the most current product information. Simply click on a product or program area link in the left navigation bar.

2. The downloadable Core List is updated a few times per year as needed and lists products according to product categories in the web-based version. Download SCMS Core Formulary Lists Catalog


The following resources have been developed to facilitate the ordering process:

Products |  Procuring |  Price


What products can SCMS procure?

SCMS can procure most products needed for a comprehensive HIV/AIDS care and treatment programs, including similar projects funded by organizations such as the Global Fund to Fight AIDS, Tuberculosis and Malaria. SCMS has the ability to provide a comprehensive selection of commodities required in HIV/AIDS care and treatment programs. Our vision is to transform health care delivery by ensuring that quality medicines reach people living with or affected by HIV/AIDS.

SCMS procures according to the following product groups:

  • Antiretroviral (ARV) medicines
  • Rapid test kits
  • Laboratory supplies and equipment
  • Essential medicines to treat opportunistic infections, such as tuberculosis (TB) and malaria
  • Essential medicines and supplies for palliative and home-based care
  • Products for food-by-prescription programs, such as ready-to-use therapeutic food (RUTF) and fortified blended food (FBF)
  • Products for early infant diagnosis
  • Products for voluntary medical male circumcision (VMMC) programs
  • Blood safety products
  • Products for prevention of mother-to-child transmission (PMTCT) programs
  • Warehouse-in-a-box
  • Clinic-in-a-box

Does SCMS supply goods produced only in the United States?

No. SCMS buys medicines and goods that meet quality standards for Good Manufacturing Practices (GMP),  meet safety requirements, and are efficacious. SCMS buys high-quality products from reliable manufacturers in many countries to meet the needs of HIV/AIDS programs. The manufacturing sites may or may not be in the US. Please see specific commodity type information for more details.

What specific issues should I be aware of when ordering ARVs?

We can supply any branded or generic ARVs that are approved or tentatively approved by the US Food and Drug Administration (FDA). The manufacturing sites of these FDA-approved ARVs are also specifically inspected for GMP by the FDA to meet quality standards. The sites may or may not be in the US. As with all pharmaceuticals, the ARVs requested must also be registered for use with the drug regulatory authority of the destination country, or they must be waived for importation.

Due to increasing demand for ARVs, manufacturers are reaching their maximum production capacity. Supplies are not always immediately available, and clients should expect longer lead times for large orders. Access more specific FDA registration information and FDA lists of ARVs in association with the President’s  Emergency Plan for AIDS Relief (PEPFAR).

The products listed in this catalog form our core products which are frequently ordered or are needed to support HIV/AIDS programs. Alternative products, strengths or pack sizes and forms (blister vs. bottle) might be available upon request.

The brand name for each product is listed in the description, for example [Ziagen], otherwise the product is generic.  Over the past few years, a number of new and existing ARV formulations have been approved by or submitted to the US FDA for use in pediatric populations. Upon your request, please specify if Oral Suspensions need to be supplied with a measuring device as part of your order. You may also wish to review the Inter-Agency Task Team on EMTCT of HIV's critical report listing optimal treatment of children which includes information on Didanosine and Stavudine product.

What specific issues should I be aware of when ordering HIV test kits?

The list of HIV test kits in our e-catalog includes those most frequently used in PEPFAR countries. If you require a test kit that is not shown, we may be able to supply it but we will need to seek confirmation of efficacy and suitability from the US Centers for Disease Control and Prevention (CDC) and the US Agency for International Development (USAID). Due to increasing demand, test kit manufacturers are reaching their maximum production capacity. Supplies are not always immediately available, so clients should expect a lead time of up to 14 weeks for large orders. Many test kits have a relatively short shelf life. For a test kit with a shelf life of less than 12 months, having staged delivery is essential to obtain the maximum useable life. SCMS can advise on appropriate delivery patterns.

What specific issues should I be aware of when ordering medicines for opportunistic infections?

We supply essential medicines that meet the standards for GMP, meet safety requirements and are efficacious. USAID approval is required before SCMS can purchase using US government funds. If essential medicines must be registered for use in the country of destination, it can lead to a complex procurement process, as relatively few of the essential medicines used to treat opportunistic infections registered for use in developing countries are registered with the FDA or an equivalent stringent regulatory authority. We can fulfill your demand better if there is the option to obtain an importation waiver. The potential number of essential medicines that may be required is extensive. If an essential medicine you need is not listed in our e-catalog, please contact us about your requirements.

What specific issues should I be aware of when ordering laboratory supplies and equipment?

The range and type of laboratory equipment, reagents and consumables that may be required in any laboratory are extensive. The SCMS e-catalog contains products that we regularly supply to our clients. Because needs vary widely and must take into account local service capability, training and other issues, we work with each client to prepare a specific response to meet its individual requirements and fulfill any particular requirements of the funding agency. The time needed to deliver laboratory items can vary greatly depending on the type of commodity, location of the manufacturer or supplier, and availability of stock. Speak with your SCMS representative to learn more about specific turnaround times.

What specific issues should I be aware of when ordering voluntary medical male circumcision kits?

The President’s Emergency Plan for AIDS Relief (PEPFAR) Voluntary Medical Male Circumcision Technical Working Group (VMMC TWG) assigned SCMS the task of leading the procurement and supply chain management of VMMC kits and supplementary commodities.

Through consensus, the VMMC TWG partners have agreed upon kit components and supplementary commodities which enables SCMS to apply economies of scale to negotiate the lowest prices possible while maintaining the highest-quality product for the VMMC program.

The PEPFAR VMMC TWG recommends the following VMMC kits and device:

    • Forceps-Guided Procedure Kit (Reusable)
    • Forceps-Guided Procedure Kit (Single Use)
    • Dorsal Slit or Sleeve Resection Procedure Kit (Reusable)
    • Additional Instruments Kit  (Dorsal Slit or Sleeve Resection Kit - Single Use)
    • All Surgical Methods Kit (Dorsal Slit or Forceps Guided Kit - Single Use)
    • Essential Consumables for MC Kit (Single Use)
    • PrePex Sutureless Clamp Device (Non-Surgical)
    • PrePex Removal Device Kit (Single Use)

Additional Products for VMMC Programs
The PEPFAR VMMC TWG has also recognized the need for additional commodities to support VMMC programs.  

    •  Essential Products for the Disposable VMMC Kit
    •  Module 1. Infection Control and Prevention
    •  Module 2. Equipment for VMMC Kit
    •  Module 3. VMMC Emergency Supplies

The PEPFAR VMMC TWG has also recognized the need for additional commodities to support VMMC programs. Should there be a need for pharmaceutical products, please note the following: SCMS will determine if the pharmaceutical product recommended by the TWG meet the regulatory and/or importation requirements of the country of importation/consumption.

If the product is not registered, we need to cooperate to obtain an importation waiver to enable product importation and distribution. For larger procurements, SCMS may be able to supply smaller units of measurement for pharmaceuticals recommended by TWG (such as packaging per ampoule, iodine per 100ml). For smaller procurements, SCMS will not be in the position to supply re-packed smaller units of measurement.

SCMS has developed a basic monitoring tool for VMMC to help in the creation of basic VMMC and RTK estimations. This tool can be used to monitor applications for target vs. actual number of procedures, consumption of commodities and end-of-month inventory of supplies.

Can one VMMC component be substituted for another? Can we request a component to be added and be part of our kit?

VMMC kits are pre-manufactured and SCMS cannot allow for substitutions:

A. Kits contain all the components needed to perform the VMMC procedure under resource-limited settings except pharmaceuticals. Therefore, any change request would be a matter of "preference" rather than “necessity."

b. The creation of a kit manufactured under optimal conditions with stringent guidelines and QA requirements from the agreed-upon list of commodities has been a thorough and time-consuming process. The logistics and time required to make changes to these products to serve specific needs would not be an easy or swift process to undertake.

c. SCMS provides these kits based on a standardized approach to maximize economies of scale and to bring cost down while providing a high-quality product. A single change in the composition of the kit would result in a new kit, hence losing the benefits of standardization.

d. The VMMC kits described in the SCMS e-catalog were determined by consensus of partners and organizations. SCMS cannot make the decision to change the components of these kits. Only the partners of the VMMC TWG can make changes to the list by consensus.

Can the surgical instruments in the disposable VMMC kit be reused?

SCMS and its suppliers offer these tools as disposable. They will guarantee that the quality of these products is good for one-time use. The decision to recycle these and use them again is strictly that of the client.

Does SCMS provide waste disposal guidelines for products?

SCMS provides information on waste management methods for the ARVs and essential medicines we procure. To learn about the method for a particular product listed in the e-catalog:

1. Go to the ARVs or essential medicines section of the ecatalog
2. Click on the product code number associated with the product in the chart on the page
3. Access the waste treatment/disposal information on the corresponding Item Detail page for that particular product.

Access SCMS's waste management guide and visit the Healthcare Waste Management section of the SCMS website.

Procuring through SCMS

How does the process work?

SCMS is a project contracted by the US government through USAID primarily to provide supply chain services and support to programs within PEPFAR.

If you are a program within PEPFAR that would like to procure products through SCMS, contact us to confirm that we are able to supply to your program. This may be done in person, by phone or by email at

If you work in a PEPFAR focus country, contact your local SCMS representative (see countries and contacts at or the Project Management Office in the US at +1 571-227-8600 or

  • We will need to know your requirements including when you need the product(s), where the product(s) should be delivered, product specifications, quantity and who has the authority to make financial commitments for your program. 

  • On the basis of your requirements, SCMS will prepare a price quote for your consideration. The price quote will be used to confirm product specifications and will include both the price and anticipated time needed until delivery once we place an order. You will usually have up to 30 days to review and reject or accept the price quote. If this price quote is acceptable, you will sign and return the quote. We will then place the order on your behalf and provide you with the anticipated delivery date(s) for your order(s). Once you have signed and returned a price quote and confirmed funding, we will place the order on your behalf and provide the anticipated delivery date(s) for your order(s). 

  • We charge the cost of the commodity plus freight delivery (if we handle any part of the shipment), insurance and a 5 percent surcharge for processing the order. Commodities provided from an SCMS regional distribution center (RDC) may have blended freight and commodity costs. In the spirit of transparency, from time to time we will report to our clients these service costs, including QA surveillance, for your reference purposes only. 

  • SCMS will then manage the order through to delivery to the agreed-upon destination, arranging supply either from one of our RDCs in Ghana, Kenya or South Africa or by direct shipment from our supplier. 

  • Once the product is received, we ask you to accept delivery.  We will then debit the cost to your account with SCMS. SCMS arranges settlement with the original supplier. For regular repeat requirements, such as ARVs, test kits, reagents and other drugs, SCMS prefers to work on the basis of a quantified need, incorporating long-term forecasts and supply plans for regular deliveries. This process will require detailed discussion and analysis between you and SCMS.

What information will I need to provide when ordering products?

SCMS needs to know the precise specification of the product(s) you require: its intended use (if this is not obvious from the specification), manufacturer name, manufacturer catalog number or SCMS e-catalog item number and requested delivery date by which the product is required. Please indicate if the product required must be registered with the National Drug Authority for orders of ARV's and essential medicines.

Contact us at regarding your product request. An SCMS representative will contact you to discuss your requirements in more detail in an effort to fully understand your needs and design the appropriate response. Although we always strive to procure commodities for our clients as quickly as possible, the time needed to prepare a price quote and subsequently procure infrequently ordered commodities can be significant.

How long does the typical order take to deliver once the order is placed?

Delivery periods vary extensively depending on the product ordered, size of the order, availability of stock, manufacturers’ production schedules and transportation time (including customs clearance and importation).

Delivery can take as little as three weeks if the appropriate product is available from local stock (at an SCMS RDC or local vendor) to more than 20 weeks for specially manufactured equipment or specialized commodities. Your SCMS representative can provide you with an estimated delivery date.

To anticipate on time delivery and having the product on requested delivery date, please take into consideration the manufacturing process, administrative and transport lead time. Including buffer time, in case of any production delay, will help you to receive the product within realistic lead time.

Can SCMS procure locally in the country where my program is located?

Yes, SCMS can procure appropriate commodities from the local market. What we can procure depends on the commodity type (see explanation on quality requirement for pharmaceuticals), what is available on the local market, the quality of the product available and the cost compared to procuring from the international market. Contact your SCMS representative to discuss the option of local procurement.

What should I do if I can’t find a product in your e-catalog?

If a product you require is not listed in our e-catalog, please email An SCMS representative will contact you to determine if we can supply it.

If I want to receive deliveries over a period of time rather than in a single shipment, do I submit one request or multiple requests?

A single request is adequate, and we can then discuss with you an appropriate delivery pattern.


How do I obtain prices from SCMS?

SCMS establishes long-term supply contracts with major suppliers to obtain firm prices for the most frequently purchased commodities. Many of these prices are published by SCMS as they are negotiated. Send a request to SCMS and we will contact you to discuss your requirements. SCMS will then prepare a detailed price quote for your consideration. We charge our clients the cost of the commodity plus freight and delivery, in addition to a surcharge for processing the order.

What is the SCMS pricing policy?

We charge the cost of the commodity plus freight and delivery, in addition to a surcharge for processing the order. Commodities provided from an RDC may have blended freight and commodity costs. In the spirit of transparency, from time to time we will report to our clients these service costs, including quality assurance surveillance, for your reference purposes only.

Will SCMS prices be fixed and firm?

Yes. All commodity prices are fixed and firm. Freight and delivery costs may vary depending on whether we are able to consolidate shipments, and fluctuations in global oil prices may affect costs charged by the particular carrier. At the time of preparing your price quote, SCMS will provide you an estimated cost of the freight and delivery (including customs clearance). Once the delivery is finalized, we will charge you the actual cost of freight and delivery and provide you with the detail of these costs.

How can I keep the cost of shipping down?

Working closely with our clients, we are now saving them hundreds of thousands of dollars by identifying commodities that can be shipped by sea freight or over land rather than by air. The resulting cost savings are considerable, often more than 80 percent for sea shipments and 50 percent by land. Achieving results like these requires careful collaboration between SCMS and our clients to select appropriate commodities, consolidate shipments when possible and negotiate delivery dates. Those who plan orders well in advance by conducting and sharing forecasts and supply plans will be best positioned to benefit from savings in freight costs.

How do I pay for the products my organization buys through SCMS?

Special arrangements exist for PEPFAR programs whereby payment is made directly to SCMS. For non-PEPFAR programs, SCMS requires payment in advance before we can confirm the order.

Can I expect SCMS prices to be comparable to other procurement agents? For example, will the Accelerated Access Initiative (AAI) prices for innovator ARVs be available through SCMS?

SCMS is fully competitive with suppliers of commodities of similar quality. AAI pricing is available through SCMS.

Can SCMS help in preparing budget, forecast and supply plans to assess the costs of the commodities required?

Yes. In fact, this is our preferred method of operation. SCMS is more than just a source of supply or a procurement service agent. Our services extend beyond the supply of the product to providing technical assistance and advice to our clients. SCMS welcomes the opportunity to contribute to your planning and budgeting to achieve the best value and an uninterrupted supply of commodities for your program, whether or not you procure products from us. Please contact your local SCMS office to discuss your requirements. You may also contact us at our Washington-based Project Management Office.
The Supply Chain Management System (scms) is implemented by the Partnership for Supply Chain Management, Inc. This website was made possible through the support of the President's Emergency Plan for AIDS Relief through the US Agency for International Development (USAID) under the terms of contract no. GPO-I-00-05-00032-00. The views expressed herein do not necessarily reflect those of USAID or the US government.